Mr. Ken Demski and Mr. Jeff Rosenberg at Lexus in Tucson on Speedway had did an exceptional job and made my car buying experience so easy with extreme professionalism I would like to thank the both of them for doing a outstanding job. They even went out of their way to provide dozen roses to my wife and no car dealership has ever done. If you ever are in need to purchase a car and are looking for a Lexus I highly recommend seeing both these gentlemen. My sincere gratitude to the both of you.
2022-03-19
Mark is the best dealer I ever see it. Nice kind and patient and helpful. Thanks for everything. ?
2022-02-28
I want to give special thanks to Miguel in the Service department at Lexus on Speedway. My Lexus had a slow but steady tire leak that's eluded detection for months. Miguel was persistent, concerned, inquisitive, patient... He really wanted to solve the problem and wasn't going to quit until they figured it out. And finally they found and fixed the problem. The service manager was also excellent, as was the guy who initially checked me in. I would highly recommend this service department.
2022-01-13
Kudos to Jeff Rosenberg, Abriel, Dave Quick and Tyler for the excellent, professional service. This is my first Lexus and I couldn't be more pleased with the experience. Love, love, love my new 2022 IS 350 F Sport and confident in the dealership moving forward. Thank you all and Happy New Year!!
2022-01-08
to other companies and other dealerships in the past, I was expecting the process to be a lot more nerve-racking and a lot of negotiation and what not. Mark never for a second made me feel pressured or uncomfortable, quite the opposite. In fact, I felt like I was working with a true family member who was helping me make the best decision for my own well-being. I am so grateful I met Marc and would recommend him to anyone that is considering buying a Lexus. The car is second to none and Mark was... More
2022-01-07
Best dealership out there. Ken, George, and Dave always go above and beyond to make every experience smooth, easy, and memorable.
2021-12-26
We were in Tucson for a few days and during our stay here, my UX250H ran into a nail and the rear passenger tire sensor went off. I took it into the service department the same day as we were traveling back to California the day after. Dominic from the service department addressed all my car’s needs, and got us in and out in a few hours.
I’m so thankful I brought it in before anything catastrophic happened during our drive back. Thanks Lexus of Tucson!
2021-11-23
Dominic Turner was my service advisor. He is on point from setting up my appointment to checking out. Cordial, knowledgeable and prompt. James, is a respectful gentleman helping 100%. You will like this service!
Thank you gentleman.
2021-10-27
Very professional. Not pushy. Customer service experience was exceptional.
2021-10-21
Negotiated online and then smooth transaction once I drove down to get the car. 4th vehicle I’ve bought from Royal. Great customer service, very reasonable prices, easy negotiations, and you can’t beat the warranty. Thanks Mark Weiss and Royal.
2021-08-31
