We were in Tucson for a few days and during our stay here, my UX250H ran into a nail and the rear passenger tire sensor went off. I took it into the service department the same day as we were traveling back to California the day after. Dominic from the service department addressed all my car’s needs, and got us in and out in a few hours.
I’m so thankful I brought it in before anything catastrophic happened during our drive back. Thanks Lexus of Tucson!
2021-11-23
Dominic Turner was my service advisor. He is on point from setting up my appointment to checking out. Cordial, knowledgeable and prompt. James, is a respectful gentleman helping 100%. You will like this service!
Thank you gentleman.
2021-10-27
Very professional. Not pushy. Customer service experience was exceptional.
2021-10-21
Negotiated online and then smooth transaction once I drove down to get the car. 4th vehicle I’ve bought from Royal. Great customer service, very reasonable prices, easy negotiations, and you can’t beat the warranty. Thanks Mark Weiss and Royal.
2021-08-31
I recently purchased my second Lexus RX 350, and my salesperson was Todd Hollander. As we got comfortable with one another, I was impressed how hard he worked on my behalf. I am thrilled with my newer RX and hope to enjoy it for years. Thank you Todd. Dr. Alvin Lewis
2021-08-26
Exceptional experience and terrific people to work with. Not a high pressure environment and a pleasant environment. We highly recommend WC Morrison to work with. He is very knowledgeable and helpful. Great dealership and we recommend.
2021-08-25
I've never had such an easy time of buying a car. The whole process was quick and painless. Mark Weiss was the most helpful salesperson. He listened to me and helped me get the vehicle that I wanted at the price I wanted to pay. A few days after the purchase, my check engine light came on. I called Mark, and he was just wonderful. I was able to get in for service right away, and everything was taken care of quickly and effectively. Nico in the Service department was awesome. He helped me feel at... More
2021-08-17
The moment I walked in I was treated with superb customer service. Mark was amazing and found exactly what I wanted! I love my Rx350!
2021-08-03
First time I actually enjoyed buying a car! Mark Weiss found me exactly what I wanted. Attentive and answered all my questions. Even completely set up my car/ bluetooth/ instructed my teenage son, etc., while I in and out signing paper work in less than 30 minutes. Fantastic customer service and best experience ever. I will never shop anywhere else. Highly recommend Mark and his team. You have yourself a customer for life! Thank yoy!!!!
2021-07-31
The BEST car dealership experience I've ever had. Was purchasing from out of state so everything had to be done virtually and it couldn't have been more personable. Fernando is an absolute professional. From zoom calls to overnighting documents, status updates, coordinating shipping – they were on top of (if not ahead of) all matters every step of the way. I'm absolutely in love with my "new" used GX 460. So grateful. Drives like a dream. Highly recommend Lexus of Tucson on Speedway.
2021-07-13