At Lexus of Tucson Speedway we aim to provide nothing less than an amazing customer experience and that extends to sales, service, and more. We continually renew this commitment every day and are always seeking avenues of improvement. We are honored that many of our customers are excited to share their Lexus experience by writing online reviews and helping others learn about the Lexus of Tucson Speedway experience. See what our guests are saying or share your Lexus experience with us!
We bought our first Lexus, an RX330, through W.C. Morrison at Lexus of Tucson. We received first class service and enjoyed the experience so much that when the wife allowed that she’d like a new RX350, we decided to buy here again – and we now live 390 miles away in New Mexico. We highly recommend Lexus of Tucson as the place to buy your Lexus. Oh, the RX330 is now mine.
Chris, Dave and the crew at Lexus of Tucson were the best. They took the time with us to ensure we had the best experience possible. I had used the service department before and was really impressed. It's nice to see a dealership that takes care of customers. Thanks Chris for the best experience yet.
I recently sold my Lexus SC430 and purchased a Mercedes. What I'm going to miss most is the excellent service I received at THIS location over the years and the absolute wonderful relationship I have built with Nina Redden in the service department. In terms of Lexus of Tucson on Speedway, I have felt that work recommended was needed and not excessive. The car detailing work was so impeccable that I starting using them frequently. And Nina Redden became my go to person. Professional and friendly, Ms. Redden seemed to have the right answer to meet my every need in a timely manner. She even helped get my seats reconditioned, which came out beautifully. She had a solution for every request I ever made. My husband and I have owned many high end vehicles and we've never experience this level of consistent superior customer service. Thank you Ms. Redden for years of superior customer service and if I were to buy another Lexus, I would absolutely go to Lexus of Tucson on SPEEDWAY.... More
I just returned to Lexus of Tucson on Speedway, and I value the relationship I have with the entire staff... The sales and service are truly "high end", and the product speaks for itself... I am extremely particular about what I want in a vehicle, and the sales team put up with my "fussy" deliberations...I made them work very hard, and they were patient, professional, and very accommodating...they were never pushy, and they were always respectful... In the end, they clearly gave me an outstanding deal on a beautiful 2019 ES350 Ultra Luxury model... Their follow-up has been great as well, and even their administrative team was pleasant and classy... High marks for the whole crew!!! David in Tucson... More
New car lease was smooth! No problems, great people to work with. Car is working well. I have had a Lexus since 1995 and will continue. L. Witherbee
The Lexus brand and Automobiles are amazing Mr. Robert Finney service manager and his staff at Lexus on Speedway has gone far beyond any other auto company would have to solve my issue with noise generated by the powerful Lexmark audio system Great job guys Thank you I will remain with Lexus in to the future
Camy (and also Mark) were great, striking a perfect balance between personable and professional service. I couldn’t have asked for much better, Camy took care of everything for me and was more than reasonable when handling accommodations and questions. The anticipatory service at this location truly sets it a notch higher than anywhere else, and they will offer refreshments or services before you even think to ask!
Taking care of very fast and very professional
I’ve been servicing my Lexus here for almost a year now. People have tried to dissuade me from taking my off-warranty vehicle to the dealership, saying that they would be dishonest and expensive. Shawn McKenzie is my service advisor and he always takes good care of me and my car. They are always on time, courteous, and respectful. The work is done by certified technicians so it’s always done right. I recommend them very highly!
We found Lexus of Tucson on Speedway to be incredibly customer focused. My wife and I recently bought two new Certified Pre-Owned vehicles from this dealership over the course of the last few weeks and we found the buying process very pleasant; thanks in great part to our Sales Specialist Mark Weiss. He made sure that every one of our needs was met prior to and post purchase. We found that the pre-purchase relationship was low-pressure and hassle-free. It was made very clear from the beginning that they, as a dealer, were there to put the customer first and in the right car that met his/her needs. They ensured that we left the dealership completely satisfied- and we absolutely did. Thank you to Mark Weiss and the Speedway team!... More